All services are provided on a best-effort basis. Once a reasonable standard is achieved, further detailing beyond that scope requires additional time and will incur extra charges.
Every reasonable effort is made to meet expected standards, but passing a real estate or agent inspection cannot be guaranteed.
Payment is made in advance, so the clean will proceed as booked. Photos will be sent as evidence of completed work, and you agree to accept the cleaning quality shown in those photos.
Yes — please inspect the property before the cleaner departs. Any concerns must be raised on the spot so they can be addressed immediately.
The cleaner will complete only the agreed tasks within the allocated time. Any additional tasks or time beyond that will incur extra charges.
A regular clean covers general maintenance. A deep clean includes scrubbing stubborn dirt, but complete removal of all stains or discolouration cannot be guaranteed.
Results vary depending on surface condition. Some marks, stains, or pre-existing damage may remain after cleaning.
Full payment is due immediately upon completion of the cleaning service.
